This property has the following check-in and check-out times and policies:
Late Check-out Hour: 12:00
Late Check-out Fees: $20.00
Late check-out (after 11:00 and before 12:00) may result in a fee.
Property and Cancelation Policies :
Flexible cancellation – Unless otherwise stated, there is no cancellation fee if you cancel before 11:59 pm the night before your arrival.
Reservations with non-refundable rates – These reservations are non-refundable and non-transferable to another date. However, because we understand that plans can change, Saintlo offers you a 12-hour grace period after you make your reservation, during which you can cancel without penalty or change the date, provided there is availability. You can only reschedule for the same or higher rate. The rate will still be considered non-refundable. No refund is offered when you change to a date that has a lower rate.
Terms and Conditions
Check-in – 4pm / Check out – 11am
Save money – Book direct and get the best price!
No fees, no deposits – We don’t add any sneaky booking fees and we don’t ask for a deposit.
Flexible cancellation – Unless otherwise stated, there is no cancellation fee if you cancel before 11:59 pm the night before your arrival. If you cancel your reservation after the notice period has expired or do not show up at the hostel, your reservation will be considered cancelled in its entirety, and you will be charged for the first night’s stay.
Credit Card – The credit card used at the time of booking must be presented by the cardholder upon check-in. We only accept credit cards or debit card payment at front desk.
Government-issued ID – A valid government-issued photo ID must be presented at check-in for each guest (Ontario health cards, birth certificates, or student card not accepted).
Age policy – Saintlo Hostels does not accept reservations from persons under the age of 18 travelling without an adult. Children 12 years of age may only stay in a private room or in a room for the exclusive use of the group.
Personal data and confidentiality – When you make a reservation, you fully consent to the collection of certain personal information such as your name, last name, email address, telephone number, address, credit card information and IP address. The personal data collected by Saintlo Hostels is used to create the reservation contract, to plan the best possible stay for you and to develop marketing strategies. By making a reservation, you agree to be contacted by email to receive your confirmation. You also agree to receive marketing information via email or other digital channels. A clear procedure is attached to the mailings to unsubscribe if you wish.
Code of conduct – In order to ensure a pleasant stay for everyone, Saintlo Hostels ask that you act in a reasonable and respectful manner towards others around you. There is zero tolerance for illegal, disrespectful, abusive or inappropriate behaviour or for behaviour that makes Saintlo Hostels staff members or others feel uncomfortable or unsafe. In case of disrespect for others or inappropriate behaviour, you will be asked to leave the hostel.
Stay safe – In response to the coronavirus (Covid-19), enhanced safety measures are in effect.
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